TERMS & CONDITIONS
Last Updated: January 2026
These Terms & Conditions (“Terms”) govern the access and use of the website, communication platforms, messaging services, and business operations of Swastik Builder, having its registered address at Ghar No. 23 B, Matheran Panvel Road, Waje Waje Panvel, Near Vitthal Temple, Panvel, Maharashtra, Raigad – 410206, India.
By accessing our website, communicating with us through WhatsApp, RCS, phone calls, email, or using any services provided by Swastik Builder, you agree to be legally bound by these Terms.
1. Introduction
Swastik Builder is engaged in construction, real estate development, property consultation, and customer communication services, including official messaging through WhatsApp Business API and RCS Business Messaging.
These Terms establish a legally binding agreement between Swastik Builder (“Company”, “we”, “us”, “our”) and the user (“you”, “user”, “client”).
2. Definitions
- “Services” refers to construction services, real estate offerings, consultations, project communications, updates, and messaging.
- “User” means any individual or entity accessing our services.
- “Messaging Platforms” means WhatsApp Official API, RCS, SMS, email, or any approved communication channel.
- “Applicable Law” refers to Indian laws, including the Information Technology Act, 2000.
3. Acceptance of Terms
By accessing our website or interacting with Swastik Builder via WhatsApp or RCS, you confirm that:
- You have read and understood these Terms.
- You agree to comply with them.
- You are legally capable of entering into a binding contract under Indian law.
If you do not agree, you must discontinue using our services.
4. Description of Services
Swastik Builder provides:
- Construction and infrastructure development services
- Real estate project information and consultation
- Customer support and updates via official messaging platforms
- Marketing, transactional, and service-related communications
Messaging is strictly opt-in and compliant with Meta and RCS policies.
5. Eligibility
You must:
- Be at least 18 years old
- Have legal capacity under Indian Contract Act, 1872
- Provide accurate and lawful information
6. Account Registration
Certain services may require you to:
- Submit personal details
- Verify your phone number
- Opt-in to receive WhatsApp or RCS messages
You are responsible for maintaining confidentiality of your information.
7. User Responsibilities
You agree:
- Not to misuse communication platforms
- Not to provide false or misleading information
- Not to engage in unlawful, abusive, or fraudulent activities
- To comply with all applicable laws and platform policies
8. Payment & Billing Terms
Payments (if applicable):
- Are subject to mutually agreed terms
- May involve advance payments or milestone-based billing
- Are non-refundable unless explicitly stated in writing
9. Subscription Renewal & Termination
Any subscription or service engagement:
- May be terminated for breach of Terms
- Can be discontinued by Swastik Builder with prior notice
- Does not create perpetual service obligations
10. Use of WhatsApp Official API & RCS
Swastik Builder uses approved WhatsApp Business API and RCS channels for:
- Service updates
- Transactional alerts
- Customer communication
Users must opt-in explicitly and can opt-out anytime.
11. Message Delivery & Compliance Policy
- Message delivery is subject to telecom and platform limitations
- Swastik Builder does not guarantee delivery timing
- All messaging complies with Meta Business Policy and TRAI regulations
12. Intellectual Property Rights
All content, logos, designs, messages, and materials are the exclusive property of Swastik Builder.
Unauthorized use is strictly prohibited.
13. Confidentiality
We maintain strict confidentiality of user data and communications except where disclosure is required by law.
14. Disclaimer of Warranties
Services are provided on an “as-is” basis.
Swastik Builder disclaims all implied warranties to the extent permitted by law.
15. Limitation of Liability
Swastik Builder shall not be liable for:
- Indirect or consequential damages
- Messaging delays or failures
- Third-party platform issues
16. Indemnification
You agree to indemnify Swastik Builder against claims arising from:
- Misuse of services
- Violation of laws
- Breach of these Terms
17. Governing Law (India)
These Terms are governed by the laws of India.
Courts in Raigad, Maharashtra shall have exclusive jurisdiction.
18. Changes to Terms
Swastik Builder may update these Terms periodically. Continued use implies acceptance.
19. Contact Information
Swastik Builder
📍 Address: Ghar No 23 B, Matheran Panvel Road, Waje Waje Panvel, Near Vitthal Temple, Panvel, Maharashtra, Raigad – 410206
📞 Contact: 9769149944
📧 Email: patiltejas0123@gmail.com
